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Return Policy

For All Your Style Needs!

At Shopvana we are dedicated to making your home a stylish place. Find all your style needs here, from elegant home decor and accessories to kitchenware, fashion accessories, gifts, and much more!

Returns

At Shopvana, we are dedicated to ensuring that our customers are fully satisfied with their purchases.  If for any reason you are not satisfied, we will accept your returns within 14 days of you receiving the item and will provide you with a full refund, less applicable return shipping charges.

In order for an item to qualify for a refund, the item must be unworn, unused, undamaged and in its original packaging.  A credit will be issued for returned items once they have been received and inspected to ensure that they are in perfect condition.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Fashion and Jewellery items may be tried on for size/fit only, and must not otherwise be worn. For hygienic reasons, we do not accept returns on any earrings.

If you have any questions regarding returns, you can contact us at info@shopvana.com. We'll get back to you within 24 hours.

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